Ther other day it returned. Yes, TD Ameritrade again appears to have leaked the e-mail address they have for me on file to spammers, resulting in such exciting pitches as below:
Did you get in on MBWC yesterday like we suggested?
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Expect more Superb action in days to come from this Hot High Tech
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deal with this as it comes down We understood the political pressure that was brought to bear Benjamin Crump an attorney for Andersons parents was in Panama City with the family Tuesday and didnt immediately return APs call for comment
Video: Teen forced to the ground
Videotape of the incident showed Anderson being forced to the ground by various methods
Now TD Ameritrade in my mind has a serious issue. I use a unique e-mail address for EVERY company or group I deal with, and don’t share or overlap these e-mail addresses. This makes it very, very easy to identify who leaks my e-mail addresses, since the spam comes to an address that contains your company’s name.
The first time this happened, I was willing to consider the idea that the leak could have happened anywhere or could have been a conincidence. I changed the e-mail address.
The second time this happened, I suspected that the leak was on TD Ameritrade’s side and forwarded the spam. I received a promise to investigate and was told that it could have been multiple causes. However, I also exchanged communication with another TD Ameritrade client over the Internet who has had similar issues. The suspicion was strong, but I changed my e-mail address to something pretty much unguessable, a pseudo-random set of letters and numbers.
The third time this happened, which started within the past two weeks, I had had enough. I forwarded my complait on to the SEC’s Enforcement Division, which I do hope will contact me back. I don’t care so much about the spam as I do the fact that a company with which I do business is either sharing my e-mail address with these spammers or does not have adequate controls in place to prevent someone from gaining access to my personal information. If someone can gain unauthorized access to my e-mail address, what other information can they access?
Update: Another customer complains of the spam and the useless response of TD Ameritrade.